Last Updated: 28 July 2024
Welcome to The Lion Lodge Vaal. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information:
- Name
- Email address
- Phone number
- Postal address
- Payment information (credit card details, billing address)
Non-Personal Identification Information:
- Browser type and version
- IP address
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Device information
Usage Data:
- Information on how you use our website, products, and services
- Details of your visits to our website (traffic data, location data, weblogs, etc.)
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and manage your bookings and reservations
- To improve customer service and respond to inquiries
- To personalize your experience at our resort
- To send periodic emails regarding your booking, special offers, or other products and services
- To conduct market research and analysis
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties except under the following circumstances:
- To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
- To comply with legal requirements, enforce our site policies, or protect ours or others’ rights, property, or safety
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Secure Sockets Layer (SSL) technology to encrypt sensitive information
- Regular malware scanning
- Restricted access to personal information to authorized personnel only
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. However, disabling cookies may affect the functionality of some parts of our website.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Request the restriction of processing your personal information
- Request transfer of your personal information to another party
8. Changes to Our Privacy Policy
Lion Lodge Vaal reserves the right to update or change this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
- Address: Plot 50, Oorbietjes Street, Lindequesdrif, North West , 1911
- Phone: 073 000 7778 / Whatsapp: 073 180 0006
- Email: management@thelionlodgevaal.co.za
Effective Date: 28 July 2024
By using our website and services, you consent to our privacy policy.